Fountain’s Customer Success team. As an Enterprise Customer Success Manager at Fountain you will build relationships with some of the biggest brands in the world. You are a trusted advisor focused on driving mutually successful outcomes and delivering ROI. Our team’s mission is to drive outsized outcomes and build, deepen and grow relationships with our customers by: Understanding their current and future business goals and challenges; Leveraging our recruiting and technology expertise to share insights and best practices; Communicating the value of these solutions to their team and executives. What you’ll be doing: Manage 5-15 Enterprise accounts; build roadmaps and account plans; support and enable customers; represent the customer voice; ensure customer wellbeing and drive KPI improvement; develop data-driven QBRs and account plans; collaborate with internal teams; lead team projects; travel onsite 2-3x per quarter. How We Use AI on This Team: Expected to actively use Agentic AI tools. Salary Range: $100,000 - $120,000K USD + bonus, depending on location and experience.