Groq delivers fast, efficient AI inference. Our LPU-based system powers GroqCloud™, giving businesses and developers the speed and scale they need. From our Bay Area roots to our growing global presence, we are on a mission to make high performance AI compute more accessible and affordable. When real-time AI is within reach, anything is possible. Build fast.

Mission:

This senior level position will be responsible for Operational Excellence across Groq Data Centers in London, Helsinki and EU. The successful candidate will lead teams, manage all site operations, and travel regularly between locations to ensure the stability, security, and efficiency of our mission-critical infrastructure. The ideal candidate will possess deep technical expertise in Linux systems, networking, and security, with a strong focus on automation and continuous improvement.

Key Responsibilities

Site & People Management:

Lead, staff, and manage a team of data center technicians across the London and EU sites, including scheduling, training, and performance evaluations, ensuring the efficient operation of the data centers.
Manage day-to-day operations and workloads for both locations, ensuring all tasks are prioritized and completed efficiently.
Travel regularly between the London and EU sites to provide direct oversight and hands-on leadership.
Collaborate with teams to develop and implement data center policies and standards, ensuring compliance with industry best practices and regulatory requirements at both locations.

Operations & Vendor Management:

Develop and manage budgets for data center operations, including hardware, software, and personnel costs for both sites.
Vendor Management: Oversee the management of vendors and onsite support teams to ensure timely delivery of services and equipment.
Ensure proper accountability for equipment and assets, including tracking and reporting of inventory and maintenance schedules.
Develop and implement logistics plans for the efficient movement of equipment and personnel.
Program Management: Prioritize Data Center related programs, improvements, and operation requirements.

Technical Expertise:

Provide technical expertise to troubleshoot and resolve complex issues related to Linux systems, networks, storage devices, and other data center equipment.
Stay up-to-date with industry trends and technologies, and recommend improvements to operations.
Participate in disaster recovery and business continuity planning to ensure minimal downtime and data loss.

Qualifications & Skills:

At minimum:

10+ years of experience in data center management, with a focus on people and site management.
Knowledge of DCIM systems, including installation, configuration, and basic troubleshooting.
Deep knowledge of data center infrastructure including servers, storage systems, network devices, and structured cabling.
Strong leadership and communication skills, with a track record of building and leading high-performing teams including engineers and technicians.
IT Hardware troubleshooting capabilities.
Experience with data center management software, such as Ansible, Puppet, or Chef.
Familiarity with ticketing systems (Jira, Remedy, ServiceNow, etc).
Knowledge of structured cabling and deployment of networking cabling plants.
Familiarity with cloud computing platforms, such as GCP and Kubernetes.
P/L and metrics for manufacturing facility or data center.
Excellent communication and problem-solving skills.
Ability to work in a fast-paced environment with multiple priorities and deadlines.
Strong analytical and problem-solving skills, with the ability to think critically and strategically.

Preferred Qualifications:

2 years of experience in a startup environment, with a focus on rapid growth and scalability.
Experience with agile project management methodologies, such as Scrum or Kanban.
Experience with cloud-based data center management tools and platforms.
Familiarity with containerization and orchestration technologies, such as Docker.
Networking Experience (DNS, DHCP, PXE, TCP/IP)
Experience managing multiple sites or a globally distributed team

At Groq, a competitive base salary is part of our comprehensive compensation package, which includes equity and benefits. For this role, the base salary range is $82,000 to $113,000, determined by your skills, qualifications, experience and internal benchmarks.

Groq is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law.

Groq complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We do not tolerate discrimination or harassment based on any protected characteristic.

Groq is committed to working with and providing reasonable accommodations to qualified individuals with physical or mental disabilities. If you require a reasonable accommodation to complete an application or to participate in the hiring process, please contact us at talent@groq.com. This contact is for accommodation requests only, which will be considered on a case-by-case basis.

All offers of employment are contingent upon verification of the applicant’s identity and employment authorization in accordance with federal law.

Groq encourages people with criminal record histories to apply for employment, and values diverse experiences, including prior contact with the criminal legal system. To that end, Groq welcomes such applicants in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-poster.

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Req ID: R586

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