Groq delivers fast, efficient AI inference. Our LPU-based system powers GroqCloud™, giving businesses and developers the speed and scale they need. From our Bay Area roots to our growing global presence, we are on a mission to make high performance AI compute more accessible and affordable. When real-time AI is within reach, anything is possible. Build fast.

Mission:

Installation, configuration, and maintenance of data center infrastructure, including servers, storage systems, and network devices.

Essential Duties and Responsibilities:

DC Technician:

As a Data Center Technician, you will serve as the Directly Responsible Individual (DRI) for daily operations within the data center. You will lead hands-on installation, maintenance, and troubleshooting of compute and network infrastructure critical to Groq’s high-performance AI workloads.

Your responsibilities will include:

Hardware Operations:
- Receive, unpack, and move servers and other equipment to the data center floor.
- Install, cable, and maintain servers, network switches, and power distribution units (PDUs) in racks.
- Perform hardware-level bring-up and testing using Linux command-line tools.
- Ensure proper accountability for equipment and assets through inventory management.
Troubleshooting & Support:
- Troubleshoot and resolve complex technical issues related to rack and node failures.
- Run scripts to debug and repair rack cabling and other hardware problems.
- Create, update, and resolve tickets in Groq's ticketing system to document all work.
- Participate in an on-call rotation to provide 24/7 support for data center operations.
Infrastructure & Collaboration:
- Execute final test sign-offs for newly built racks.
- Collaborate with other engineering teams to design and implement data center upgrades and expansions.
- Develop and maintain technical documentation, including diagrams and procedures, to ensure operational consistency.
- Ensure compliance with data center standards, policies, and procedures.

Ideal candidates have:

2+ years of experience in data center operations or a related field
Strong knowledge of data center infrastructure, including servers, storage systems, and network devices
Experience with data center management software, such as DCIM or BMS
Strong problem-solving and analytical skills
Excellent communication and teamwork skills
Ability to work in a fast-paced environment and prioritize tasks effectively
Strong attention to detail and ability to maintain accurate records
Experience with scripting languages, such as Python or Bash
Familiarity with virtualization technologies, such as Kubernetes
Advanced fiber optic cabling skills
Intermediate Linux skills
Intrinsic curiosity and drive to stay up-to-date with the latest technologies and trends in data center infrastructure and operations
Familiarity with Macbooks, Slack and Google docs
Bachelor's degree in Computer Science, Information Technology, or related field, or equivalent experience
Ability to travel up to 50% of the time

Groq is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law.

Groq complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We do not tolerate discrimination or harassment based on any protected characteristic.

Groq is committed to working with and providing reasonable accommodations to qualified individuals with physical or mental disabilities. If you require a reasonable accommodation to complete an application or to participate in the hiring process, please contact us at talent@groq.com. This contact is for accommodation requests only, which will be considered on a case-by-case basis.

All offers of employment are contingent upon verification of the applicant’s identity and employment authorization in accordance with federal law.

Groq encourages people with criminal record histories to apply for employment, and values diverse experiences, including prior contact with the criminal legal system. To that end, Groq welcomes such applicants in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-poster.

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Req ID: R579

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