Groq delivers fast, efficient AI inference. Our LPU-based system powers GroqCloud™, giving businesses and developers the speed and scale they need. From our Bay Area roots to our growing global presence, we are on a mission to make high performance AI compute more accessible and affordable. When real-time AI is within reach, anything is possible. Build fast.

Systems Quality and Reliability Lead

Mission: You will own, build, and manage the RMA and FA debug and root-cause analysis for existing and new Groq AI / ML products. You will conduct tests, FA debug, and root-cause analysis.

Responsibilities & opportunities in this role:

Conduct and lead debug and root-cause analysis of field RMAs. Collaborate with Systems Engineers, Hardware Engineers, Software Engineers and Operations Engineers as required.
Scale Root Cause Failure Analysis capabilities within your organization.
Create Failure Analysis result reports that align with standard 8D or similar processes
Develop and optimize RMA testing strategy to improve timeliness and effectiveness of characterization process
Analyze RMA, Failure Analysis, and Repair data. Identify trends and raise quality alerts when necessary. Drive resolution, containment, and mitigation plans for such quality alerts.
Oversee hardware quality performance, monitoring field quality data and associated metrics including RMA Rates, MTBF, and Reliability Ratio.
Manage operational performance of Failure Analysis at contract manufacturer(s), ensuring partner(s) achieve key performance indicators, including FA cycle times, fault duplication rates, and fault isolation rates.
Drive learning’s from RMA / FA back into Manufacturing, Engineering, and Support teams.
Oversee the set-up of new products into Failure Analysis operations.

Ideal candidates have/are:

BS/MS in Electrical Engineering, Physics or a related degree
7+ years of hands-on systems test and/or validation engineering experience
Proven hands-on management and leadership experience
Competence using lab equipment such as oscilloscopes, logic analyzers, power analyzers, etc.
Deeply cognizant of the differences between System test vs ATE test
Experience with enabling reliability tests such as HTOL and quality tests such as Burn In.
Ideal candidate will have working knowledge of Failure analysis techniques and tools such as FIB, SEM, TDR, VNA, and CSAM
Ideal candidate will also have working knowledge of Fault Isolation techniques such as OBIRCH, DLS/LADA, LVP and LVI
Proficiency with high speed interfaces (Serdes, PCIe, DDR)
Experience testing power sub-sections (e.g. POLs, VRMs, etc.)
Familiarity with lower speed interfaces like SPI, I2C, CAN bus, etc.
Proficiency in Python, Perl, C++, or other languages on UNIX/Linux
Experience in Failure Analysis for one (or more) of the following:
- Microprocessors, complex SOC devices, AI Systems, Servers, Network Systems
Excellent knowledge of PCB card and system-level test and debug
Able to manage factory floor partners (CM’s) for RMA / FA activities

Attributes of a Groqster:

Humility - Egos are checked at the door
Collaborative & Team Savvy - We make up the smartest person in the room, together
Growth & Giver Mindset - Learn it all versus know it all, we share knowledge generously
Curious & Innovative - Take a creative approach to projects, problems, and design
Passion, Grit, & Boldness - no limit thinking, fueling informed risk taking

If this sounds like you, we’d love to hear from you!

Compensation: At Groq, a competitive base salary is part of our comprehensive compensation package, which includes equity and benefits. For this role, the base salary range is $186,915 to $305,900, determined by your skills, qualifications, experience and internal benchmarks.

Groq is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex (including gender identity, sexual orientation, and pregnancy), age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable law.

Groq complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We do not tolerate discrimination or harassment based on any protected characteristic.

Groq is committed to working with and providing reasonable accommodations to qualified individuals with physical or mental disabilities. If you require a reasonable accommodation to complete an application or to participate in the hiring process, please contact us at talent@groq.com. This contact is for accommodation requests only, which will be considered on a case-by-case basis.

All offers of employment are contingent upon verification of the applicant’s identity and employment authorization in accordance with federal law.

Groq encourages people with criminal record histories to apply for employment, and values diverse experiences, including prior contact with the criminal legal system. To that end, Groq welcomes such applicants in accordance with the California Fair Chance Act, Los Angeles City Fair Chance Act Ordinance, Los Angeles County Fair Chance Act Ordinance, and San Francisco Fair Chance Act Ordinance. Philadelphia applicants can review information pertaining to Philadelphia’s Fair Criminal Record Screening Standards Ordinance here: https://www.phila.gov/documents/fair-chance-hiring-law-poster.

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Req ID: 473

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