Outliers and outperformers wanted

Outliers and outperformers wanted

Uncork Capital-backed companies are building kick-ass teams in engineering, marketing, sales, operations and more.

Uncork Capital-backed companies are building kick-ass teams in engineering, marketing, sales, operations and more.

Onboarding manufacturing specialist

Poka

Poka

Hamburg, Germany
Posted on Saturday, February 17, 2024

About Poka

Poka is an innovative app designed for manufacturing companies that empower frontline workers to learn continuously, solve problems and collaborate in support of continuous improvement. Imagine a combination of Facebook and YouTube designed for factory workers. Say goodbye to paper, make way for tablets! 📱

Poka has become a catalyst for digital transformation and manufacturing leaders such as Nestlé, Bosch, Kraft and Danone trust us with their transition to Industry 4.0. 🏭


Poka, an IFS company, is an innovative app designed for manufacturing companies that empower frontline workers to learn continuously, solve problems and collaborate in support of continuous improvement. We’re looking to add a knowledgeable Project Manager to our expanding clients onboarding team. Under the leadership of the Director of Professional Services, the Project Manager will act as an expert of the tool, onboard and help new clients in their journey with Poka.

If you have a background in manufacturing, experience in previous roles like continuous Improvement, maintenance manager, production supervisor or project manager and you’re passionate about the success of customers, this is the place for you.

What you’ll be responsible for:

  • Train new Poka customers on the app over 6-7 training sessions per onboarding
  • Support content preparation tasks in a Poka instance prior to an implementation
  • Digitize customer forms within Poka
  • Create work instructions and skills in Poka from customer-supplied information and video/photos that may require editing
  • Conduct training sessions on content creation and native iOS app features for photo and video editing, remotely
  • Enhance existing content creation training materials and develop new ones as needed
  • Support implementation for a client and the development of written guidelines for a successful factory deployment of a use case requiring content creation in Poka
  • Create dashboards for the advanced analytics feature to help customers visualize and analyze their data

What you bring to the table:

  • Leadership position in a manufacturing, in continuous Improvement, maintenance or production supervisor or project manager
  • Experience with customer facing activities training and/or onboarding internal or external customers
  • Understanding of lean manufacturing principles and KPIs
  • Knowledge of Continuous Improvement and TPM tools
  • Excellent English written and verbal communication skills
  • Ability to follow established standards and processes
  • Adaptability to a changing environment and strong ability to work independently

#LI-TK1 #LI-Remote #EN

What we offer:

  • Dynamic and collaborative work environment.
  • Generous vacation policy upon arrival.
  • Hybrid mode, work 2 days a week at our Quebec City or Montreal offices if you live within a 40 km (Quebec City) or 15 km (Montreal) radius.
  • Truly flexible schedule and the possibility of taking every Friday afternoon off.
  • Group insurance from day one (dental, medication, invalidity, travel, etc.).
  • Telemedicine service with Dialogue.
  • Retirement plan with Wealthsimple after a year.
  • MacBook Pro and $500 allowance for your home office.
  • Tasty snacks (Fresh fruits, snacks, coffees, teas, etc.)
  • Generous referral bonus.
  • Whatever you need to keep learning and evolve professionally.
  • Rapid evolution in your role. Your responsibilities will not be limited!

*Certain benefits are exclusively accessible to employees in Canada.

Want to learn more about our culture? Click HERE.