Outliers and outperformers wanted

Outliers and outperformers wanted

Uncork Capital-backed companies are building kick-ass teams in engineering, marketing, sales, operations and more.

Uncork Capital-backed companies are building kick-ass teams in engineering, marketing, sales, operations and more.

Social Media Content Specialist

Reputation.com

Reputation.com

Marketing & Communications
Scottsdale, AZ, USA
Posted on Tuesday, June 18, 2024

Why Work at Reputation?

  • Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.

  • We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022.

  • Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.

  • Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.

  • The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.

  • Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.

  • Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

  • Our Mission: We exist to forge relationships between companies and communities.

Job Summary:

Reputation.com is helping businesses of all sizes take control of their online reputation, harnessing the power of online reviews and social media to build customer loyalty and increase revenue. We are seeking a Social Media Content Specialist who will find and develop relevant content for Enterprise customers, monitor engagement on social media and help develop and implement innovative campaigns. If you are ambitious and have solid social media for business skills and are passionate about it, then this is the position for you.

This is an individual contributor, office-based role with little-to-no client-facing engagement.

Responsibilities:

  • Produce 200+ social media posts per week, including image design and copy.

  • Plan and execute strategic social media campaigns for a diverse portfolio of brands across social media platforms.

  • Measure and report against social media KPIs.

  • Grow follower volume and engagement for world-renowned brands.

  • Implement posting schedules and ensure adherence to social media guidelines, protocol and procedures.

  • Manage multiple projects in a fast-paced, deadline-driven environment.

  • Be a social media technical subject matter expert for leading platforms such as Facebook, Instagram and Twitter.

  • Evaluate new ad and content creation technologies and industry solutions to produce content at scale.

  • Prepare and present strategic social media recommendations including objectives, strategy and rationale.

  • Monitor and reply to comments on social media platforms on customers’ behalf.

  • Develop marketing and sales enablement resources as needed on an ad hoc basis, including but not limited to advertisements, PowerPoint slides, emails, logos, sales pdfs and landing pages.

  • Additional duties as assigned.

Qualifications:

  • 1+ years experience in multichannel content creation.

  • Ability to act with an optimistic and positive demeanor, articulate performance and process enhancements backed with data, shift daily priorities with little to no notice.

  • Excellent written and verbal communication skills.

  • Creative self-starter who can work independently or on a team.

  • Organized, deadline driven, and able to manage multiple projects and engagements simultaneously.

  • Intermediate to advanced proficiency with graphic/video design programs such as Adobe Creative Cloud.

When you join Reputation, you can expect:

  • Flexible working arrangements.

  • Career growth with paid training tuition opportunities.

  • Active Employee Resource Groups (ERGs) to engage with.

  • An equitable work environment.

Our employees say it best:

According to Glassdoor, 94% of our employees approve of our CEO, Joe Burton.

Our employees highlight our:

  • Ample Opportunities- “There are many opportunities to learn and grow. Many open roles are replaced with internal promotions.”

  • Positive Culture- "Great opportunity and exceptional culture." “You will never have a better culture anywhere else. Period.”

  • Training and Tools- “All managers truly want you to succeed, and you are given great tools and training to be successful in your role.”

  • Balance- “Great work life balance and awesome team environment!”

Diversity Programs & Initiatives:

Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success.

At Reputation, we believe in:

  • Diversity: Embracing a culture that values uniqueness.

  • Inclusion: Inviting diverse groups to take part in company life.

  • Belonging: Helping each individual feel accepted for who they are.

"At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day." - Joe Burton, CEO, Reputation

Additionally, we offer a variety of benefits and perks, such as:

  • Flexible PTO

  • Paid company holidays

  • 4 company provided, “Recharge Days”, which are wellness days off for the entire company

  • Several active Employee Resource Groups (ERG’s) to help foster inclusion and community

  • Employee Assistance Program

  • Access to a wide variety of unique perks and apps: Ginger, Calm, Headspace, Carrot Fertility, Aaptiv, Omada, One Medical, SoFi

  • Fetch Pet Insurance

  • 401K

  • Health, dental and vision insurance

  • Paid maternity leave

  • Employer paid short term and long term disability and life insurance

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.

Applicants only - No 3rd party agency candidates.