About Reputation

Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the global leader in reputation experience management. With its SaaS platform, Reputation technology has managed tens of millions of consumer reviews and consumer interactions across hundreds of thousands of online points of presence for global companies spanning nearly every industry vertical.

Reputation was ranked for the second year in a row in G2’s Top 100 Best Software list for 2022 as a part of its annual Best Software Awards. Recently, Reputation was named to the Forrester Wave For Customer Feedback management platforms and was recognized by Forrester as one of the most significant social suite vendors. Additionally, Gartner named Reputation to the 2021 Gartner Magic Quadrant for Voice of the Customer.

Why work at Reputation?

• Reputation reached over $100m in Annual Recurring Revenue (ARR) in 2022 and continues to grow worldwide.

• We've raised over $200 million in funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including $150 million in equity financing from Marlin Equity Partners in January 2022.

• Reputation is trusted by more than 250 partners, including Google, Facebook, Salesforce, J.D. Power, Amazon and Web.com.

• Our industry leading platform has been recognized by Forrester and Gartner as a vendor of choice in Voice of the Customer, Customer Feedback Management, and Social Suites research reports.

• The platform is used by 10+ major automotive OEMs and 16,000 auto dealerships, more than 250 healthcare systems, and over 100 leading property management firms.

• Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.

• Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

• Our Mission: We exist to forge relationships between companies and communities.

Reputation, the leader in Online Reputation Management, operates in a dynamic space ripe with opportunity. Our solutions are core to the marketing and operational strategies of mid-market and Enterprise customers across various industries. Having defined the industry 15 years ago, Reputation is poised to reimagine the marketplace for the AI Era.

As Head of Automotive Sales at Reputation, you will be responsible for developing the strategy and drive growth within the Automotive industry sector. You will lead targeting , high-value clients in the Auto industry, leveraging your industry expertise to develop strong, long-lasting successful C-suite relationships. This role requires experience as a proven consultative sales leader with a deep understanding of the Auto industry.

We are committed to our employees and our culture, offering competitive earning potential and a total rewards package as part of every Sales Leader’s package. We seek high-energy, high-impact, high performance team players who thrive on challenging the status quo, and bringing industry thought leadership throughout the sales process—from outreach to close and retention. If you have successfully sold disruptive technologies, we want to talk to you!

Responsibilities:

• Sell Reputation's SaaS-based Reputation Management platform to Strategic Automotive industry clients by understanding their specific needs and delivering tailored solutions.

• Aggressively hunt and close deals while owning the entire sales cycle.

• Sell value and demonstrate leadership throughout the sales process.

• Develop and implement sales strategies to achieve business objectives.

• Lead, mentor, and motivate the industry sales team to meet and exceed sales targets.

• Orchestrate cross-functional teams to win.

• Identify new business opportunities and expand market reach.

• Develop and maintain relationships with clients and strategic partners by building personal credibility and trust.

• Coordinate resources across marketing, SDRs, Operations, Sales Operations, and executives to assemble the right team to win.

• Perform additional duties as assigned.

Qualifications:

• 10+ years of experience in Automotive SaaS or software sales.

• Proven experience selling to the Auto industry with a deep understanding of the sector's unique challenges and opportunities in digital reputation management.

• Proven experience as an industry Sales Leader or in a similar leadership role

• Establish long term ecosystem partnerships

• Demonstrated ability to build a sales pipeline through effective hunting, prospecting, cold calling, networking, and lead generation activities.

• Natural ability to thrive in a fast-paced environment while exercising sound judgment.

• Proficiency in Salesforce (preferred) and accurately forecasting revenue commitments.

• Strong work ethic and commitment to success.

• Self-motivated and comfortable working remotely from a home office.

• Exceptional communication, presentation, and relationship-building skills.

• Ability to leverage extended teams to achieve success.

If you’re passionate about driving growth, thrive in fast-paced environments, and have a proven track record of success in SaaS sales, we want to hear from you!

When you join Reputation, you can expect:

• Flexible working arrangements.

• Career growth with paid training tuition opportunities.

• Active Employee Resource Groups (ERGs) to engage with.

• An equitable work environment.

Our employees say it best:

Our employees highlight our:

• Ample Opportunities - “There are many opportunities to learn and grow. Many open roles are replaced with internal promotions.”

• Positive Culture - "Great opportunity and exceptional culture." “You will never have a better culture anywhere else. Period.”

• Training and Tools - “All managers truly want you to succeed, and you are given great tools and training to be successful in your role.”

• Balance - “Great work life balance and awesome team environment!”

Diversity Programs & Initiatives:

Our Reputation Nation spans around the world. This global perspective allows us to intentionally unlock the magic that comes from diversity of experience to contribute to our success.

At Reputation, we believe in:

• Diversity: Reputation facilitates a culture where people bring their diverse backgrounds, life experiences and identifications together to achieve our company objectives and contribute their unique perspectives for the betterment of our company, our customers and our people.

• Equity: Reputation believes in treating every employee fairly. We are committed to ensuring that all employees have fair and equal access and opportunity for advancement.

• Inclusion: Reputation believes in creating an environment where employees feel comfortable bringing their whole self to work. We believe feedback fuels progress and we ensure that all voices are able to contribute, provide feedback, and make a difference.

• Belonging: Our culture is one that values collaboration, teamwork, and engagement to ensure that all of our employees across the world know that as part of the Reputation Nation, they are part of something bigger than themselves. We recognize that a culture of belonging cannot exist without a strong foundation of diversity, equity, and inclusion in place.

"At Reputation, we see diversity and inclusion as the foundation for an equitable workplace. Our goal is to empower all of our employees, regardless of their background, to make an impact in their work each and every day." - Joe Burton, CEO, Reputation

Additionally, we offer a variety of benefits and perks, such as:

• Flexible PTO for salary paid employees

• Paid company holidays

• 4 company provided, “Recharge Days,” which are wellness days off for the entire company

• Several active Employee Resource Groups (ERGs) to help foster inclusion and community

• Employee Assistance Program

• Access to a wide variety of unique perks and apps:

  • PerkSpot

  • Wellhub (Gym Pass)

  • Carrot Fertility

  • Omada

  • Ladder

  • SoFi

  • Fetch Pet Insurance

  • Calm for Kaiser

  • Spring Health for Guardian

  • XP Health for Guardian (virtual eye-wear platform)

• 401k

• Health, dental and vision insurance

• Paid maternity leave

• Employer paid short and long term disability and life insurance

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.

Applicants only - No 3rd party agency candidates.