About Reputation

Reputation has changed the way companies improve their customer experience through feedback. Based in Silicon Valley and founded in 2013, Reputation is the only platform that empowers companies to fulfill their brand promise by measuring, managing, and scaling their reputation performance in real-time, everywhere. Functioning as a business’ eyes and ears in the spaces where customers talk, post, review, and recommend, Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on, and improve their online reputations. Visit reputation.com to learn more.

Reputation continues to earn recognition as a trusted leader in both innovation and partnership. Most recently, the company was named an Inc. Power Partner, a distinction awarded to B2B organizations with a proven track record of helping clients thrive. Reputation was also officially Certified™ as a Great Place to Work, reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike.

Why work at Reputation?

• Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide.

• We've secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins, including a major equity financing from Marlin Equity Partners in January 2022.

• Reputation is trusted by more than 250 partners, including Google, Meta, Yelp, Apple Business Connect, Healthgrades and Entrata.

• The platform is used by major automotive OEMs and thousands of their new vehicle dealerships. Additionally hundreds of healthcare systems and their locations, along with top property management firms have integrated Reputation within their organizations.

• Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed.

• Who thrives at Reputation? Managers who embody a player-coach mentality. Employees who value teamwork and cross-functional collaboration. People who emphasize perseverance and hustle over quick wins and luck.

• Our Mission: Help businesses always know what their customers are saying about them and always act on that feedback

Reputation, the leader in Online Reputation Management, operates in a dynamic space ripe with opportunity. Our solutions are core to the marketing and operational strategies of mid-market and Enterprise customers across various industries. Having defined the industry 15 years ago, Reputation is poised to reimagine the marketplace for the AI Era.

As we expand our presence in multifamily property management, we're looking for an Account Executive, Mid-Market who can accelerate our growth. You will own a book of business and drive new customer acquisition, focusing on multifamily clients. This isn't just a sales role—it's a chance to shape our go-to-market strategy, build foundational relationships, and position yourself for long-term growth.

The ideal candidate will have experience selling B2B solutions into the multifamily industry and a deeply established network of contacts within it. You should be a true expert in this space, ready to build targeted strategies and expand our presence. You thrive in a high-performance culture where hustle, curiosity, and strategic thinking are essential. You're not just closing deals—you're solving real business problems and forming long-term partnerships. You know how to speak to both vision and value, and you're motivated by the thrill of turning opportunity into revenue.

Responsibilities

• Build and execute strategic deal plans across your territory to consistently generate new business opportunities

• Deliver compelling, tailored presentations that communicate Reputation’s unique value proposition

• Use modern selling techniques to guide customer thinking and position Reputation as a must-have solution

• Navigate complex sales cycles, building alignment and consensus across multiple stakeholders

• Collaborate with Solution Engineers, Marketing, and Services teams to accelerate deal velocity and customer success

• Maintain active and accurate pipeline tracking and forecasting in Salesforce.com

• Travel up to 50% as needed to engage clients and prospects in person

• Take on additional initiatives and projects that contribute to team success

Qualifications:

• 3+ years of experience selling B2B software solutions to senior-level decision makers

• Proven track record of success selling B2B SaaS or technology solutions to mid-market or enterprise clients within the multifamily property management industry

• Strong reputation and credibility within the multifamily community, backed by a history of successful partnerships and positive client outcomes.

• Deeply established and active network of relationships with key decision-makers (e.g., C-suite, VPs, Directors of Marketing, Operations) at multifamily firms

• Bachelor’s degree in any discipline preferred, but not required if you have relevant experience

• Consistent record of surpassing sales quotas and owning the full sales cycle

• Experience managing complex deals with multiple stakeholders across various industries

• A self-starter mindset with the ability to create, qualify, and grow your own pipeline

• Excellent communication and storytelling skills—comfortable presenting to executive audiences

• Agility to thrive in a fast-paced, evolving environment and a team-first attitude

When you join Reputation, you can expect:

• Flexible working arrangements.

• Career growth with paid training tuition opportunities.

• Active Employee Resource Groups (ERGs) to engage with.

• An equitable work environment.

• We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.

• At Reputation, we’re committed to building a workforce that reflects a broad range of backgrounds, experiences, and perspectives. We believe that diversity strengthens our team, drives innovation, and helps us better serve our customers and communities. Through inclusive hiring practices and ongoing initiatives, we strive to create a workplace where everyone feels valued and empowered to contribute.

Additionally, we offer a variety of benefits and perks, such as:

• Flexible PTO for salary paid employees

• Hourly employees accrue PTO based on tenure and receive 5 sick days annually, available day 1

• 10 paid company holidays

• 4 company paid , “Recharge Days,” which are wellness days off for the entire company

• Health, dental and vision insurance

• 401k

• Paid Parental Leave for all eligible employees as of day 1 of employment

• Employer paid short and long term disability and life insurance

• Employee Assistance Program (EAP)

• Access to a wide variety of unique perks and apps:

  • PerkSpot - Employee Discount Program

  • Wellhub (Gym Pass) - Access to wellbeing virtual apps, coaching and gym membership options

  • Carrot Fertility - Fertility & family forming, maternity, parenting, and hormonal health support

  • Omada - Virtual prevention and physical therapy program

  • Ladder -Life insurance to supplement outside of employer offering

  • SoFi - Financial wellbeing platform and 1:1 advice

  • Fetch - Pet insurance discount program

  • Spring Health for Guardian - Virtual mental health support

  • XP Health for Guardian (virtual eye-wear platform)

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

To learn more about how we handle the personal data of applicants, visit our Candidate Privacy Notice.

Applicants only - No 3rd party agency candidates.