About Shippo

At Shippo, our vision is bold and clear: we are the shipping layer of the internet. Our mission is to make every merchant successful through excellent shipping, delivering world-class logistics technology and infrastructure. We’re building the backbone of global e-commerce — connecting merchants to carriers worldwide through a single API and intuitive dashboard.

As a remote-first and globally distributed team, we believe flexibility fuels trust, autonomy, and performance. Our diverse perspectives — across continents, cultures, and time zones — drive our innovation and enable us to build solutions used by businesses everywhere. We invest in modern, scalable technology so our teams can build, ship, and iterate with confidence.

Your impact starts here: every person at Shippo plays a direct role in shaping the infrastructure that powers global commerce and makes shipping simpler for businesses around the world.

How we will deliver success together:

As a strategic business partner and a skilled commercial, marketing, and product attorney, you will join Shippo’s small but highly impactful Legal Team and cover a wide range of responsibilities. You will help the business close meaningful partnership and commercial deals, play a key role in advising on risk management, and leverage AI to modernize legal workflows. You’ll also have the opportunity to contribute to building and scaling the legal function, as well as supporting the company’s overall growth.

In this role, you will report to the General Counsel and collaborate closely with senior leadership and teams across the organization.

We’re looking for someone who has experience negotiating business-critical agreements and excels at problem-solving—someone who can creatively navigate obstacles and find practical solutions. You have a strong track record of providing business-oriented legal advice and take a pragmatic approach to assessing risk. You thrive in fast-paced environments, can manage multiple priorities simultaneously, and value being a collaborative team player. Most importantly, you understand that building strong, trust-based relationships is at the core of effective legal partnership.

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Shipping & handling responsibilities

• Own and lead end-to-end negotiation and drafting of complex, high-value commercial agreements, including customer agreements, API and data contracts, and vendor deals.
• Partner closely with our go-to-market, product, marketing, finance, and security teams to help identify and assess risks and to drive practical, efficient solutions that move the company forward.
• Lead design and implementation of AI‑enabled legal workflows to improve speed, consistency, and scale while maintaining appropriate human oversight and accountability.
• Advise on the legal aspects of AI, data use, and automation, helping to operationalize responsible AI practices.
• Provide senior leadership with clear, decisive guidance on legal and regulatory risk — balancing legal and business risks and translating complexity into actionable recommendations.
• Identify emerging legal and regulatory challenges and develop strategies to address them before they become issues.
• Build and maintain relationships across the organization, functioning as a go-to resource for cross-functional partners.
• Learn from and teach the other members of the team.

Your shipping requirements

• Deep expertise leading complex commercial negotiations, with significant time in-house at a technology or SaaS company.
• Demonstrated track record of independently leading and closing complex, high-stakes commercial negotiations.
• Experience providing value additive and business oriented counsel to product and technology teams.

• Working knowledge of two of the three areas: marketing, intellectual property, or privacy law.
• Hands-on experience using AI tools for scaling legal operations, contract review, redlining, risk identification, automating tasks, and legal research.
• Proven ability to provide strategic, time-sensitive, business-oriented counsel to executives.
• Exceptional written and verbal communication skills, with the ability to distill complex legal concepts for non-legal audiences.
• Familiarity with AI governance frameworks, data protection, and cloud contracting best practices.
• Strong judgment in navigating ambiguity, managing competing priorities, and knowing what risks are worth taking and when to escalate.
• Collaborative mindset with the ability to build credibility and influence without authority.

What is in the Shippo Package?

• Healthcare coverage for medical, dental, and vision (90% covered by the company, incl. dependents). Pets coverage is also available!
• Take-as-much-as-you-need vacation policy & flexible working hours
• One week-long company wide winter slow down
• 3 Volunteer Days Off (VTOs)
• WFH stipend to set up your home office
• Charity donation match up to $100
• Dedicated programs, coaching, tools, and resources for your professional and career growth as well as an individual learning stipend for your personal and focused growth
• Fun team in person time through our Shippos Everywhere program which includes regular team and company off-sites throughout the year as well as local Shippos gatherings

Compensation

Our Compensation Shippolicy:

We believe compensation is a custom experience and are commited to fair and equitable compensation practices. The standard base pay range for this role is min is $185k to a max $250k annual salary. Since we are focused on hiring Shippos Everywhere, we have 2 US pay ranges, a standard compensation range for the majority of the US and a standard +1 compensation range for those who live in areas where the cost of labor is higher, such as NYC and California.

The actual base pay is dependent upon many factors, such as: financial budgets, work experience, training, transferable skills, business needs, and market value. The base pay salary ranges are subject to change and may be modified in the future. Total compensation for this role will include, equity, medical, dental, vision and other benefits noted in our Shippos “package” section.

Sail through the process:

Here at Shippo, we celebrate inclusivity and are committed to creating equal access to opportunities for people from all backgrounds, perspectives and geographies. These values define who we are and everything we do. All qualified individuals are encouraged to apply. If you need assistance, or a reasonable accommodation during the application and recruiting process, please contact us at accommodations@shippo.com

Shippos in the wild:

Our people, much like the packages we help ship, are all over the world. This means, through our remote-first program, “Shippos Everywhere”, our roles can be based anywhere in the US with the exception of Delaware, Nevada, Ohio, Oregon, Hawaii, New Mexico and West Virginia and many roles can be based internationally.

For locations outside of the US and Ireland, the employment contracts are powered by Rippling.com.