Manager, Solutions Engineering
Tailscale
This job is no longer accepting applications
See open jobs at Tailscale.See open jobs similar to "Manager, Solutions Engineering" Uncork Capital.About Tailscale
Tailscale builds software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We're building a future for the Internet that's easy, small and safe, like it used to be. Founded in 2019 and fully distributed, we're backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.
Job Description
We are looking for a Manager, Solutions Engineering to join our rapidly growing team. The Solutions Engineering team is responsible for customers through the full customer journey (pre-sales to post-sales) by helping to design, implement, and manage their Tailscale deployment to ensure their business objectives are met. The team works closely with Tailscale Sales and Customer Success teams to provide technical expertise and also collaborates with Marketing, Product, and Support. As Manager of Solutions Engineering, you will lead a team that has a major impact on our customer experience, success, and growth.
If you are passionate about people leadership, networking, and security, and are excited about working at a fast-growing startup we want to talk to you!
Responsibilities:
- Manage and grow a small team, developing their skills, helping advance their careers, and recruiting additional team members
- Set a high standard for your team for customer evaluations and successful rollouts, contributing to new customer acquisition and the expansion of customers
- Work closely with our Sales team to meet and exceed revenue goals
- Collaborate with teams across Tailscale to improve our customer experience, proof of concept process, sales materials, documentation, and more
- Provide feedback to Product and Engineering teams on customer needs and product improvements
- Stay up-to-date on the latest cloud, network, and security technologies and trends, and ensure your team invests in education and development
Requirements:
- 3+ years of experience in a management role
- 5+ years of experience in a technical, customer-facing role such as a Solutions Engineer, Sales Engineer, or similar
- Excellent communication and presentation skills
- Familiar with networking and security concepts
- Solid technical background with understanding and/or hands-on experience in software development, and web technologies (cloud architecture, CI/CD, etc)
For this position, our target OTE (on target earnings) is $210,000-$300,000 USD (paid in your local currency), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets. As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels.
What We Offer
- An inclusive, flexible environment where you can be your authentic self. We recognize the impact diverse voices and backgrounds have on the growth of our people, our product, and our company. And that flexibility in how and when you work empowers our team to balance work and life.
- A competitive total compensation package. This includes base salary and an equity incentive plan.
- Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
- Remote-first with the opportunity to work from anywhere—enjoy a change of scenery wherever you can get wifi and join our company retreats with fellow Tailscalars!
- Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, leverage our conference budget to learn from experts in your field, or take advantage of mentorship, coaching, and internal promotion opportunities.
- Paid time off and a healthy work-life balance. Our flexible, paid time off program supports you for any situation life throws your way, whether you're moving or travelling the world! We encourage all Tailscalars to take 4-6 weeks of vacation annually.
- A build-your-own home office setup. You choose your own company-owned laptop (MAC or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.
- Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.
This job is no longer accepting applications
See open jobs at Tailscale.See open jobs similar to "Manager, Solutions Engineering" Uncork Capital.